1-800 Welcome To Hell – If You Want To Hear A Duck Quack Press 7

So, I am on day two of trying to reach the Visa fraud department and Molly came trucking in with a quacking duck. We have never gotten her, or any of our dogs, a quacking duck. Go figure, but it reminded me of the time my sister Lorraine sent me a 1-800 phone number with an option to hear a duck quack. I did. Option 7 was indeed a quacking duck. It was probably the only time EVER that a 1-800 number did not leave me fit to be tied.

Meanwhile, back to Visa. Apparently, their fraud department found one of our purchases questionable so they blocked our Visa cards. I am not sure if it was Dollarama or Walmart that put them over the edge but here we are! Sitting on hold. Yesterday, they offered a call back option. I tried that. Three hours later I received an automated call that put me through to an automated message manager, that hung up on me. I have even been to our bank – twice! They gave me a super duper ‘special’ 1-800 number to call. That’s working well for me.

I got my first credit card when I struck out on my own with my three teenagers. I didn’t particularly want a credit card, but I did want to rent a vehicle, a hotel room, or the occasional movie. A credit card was a necessity. I tried my bank and any other options available to procure a credit card. Because I had no credit history AND three teenagers, I was deemed financially irresponsible. Finally, my boss went to his bank and told them to give me a damn credit card or he was pulling all of his business and personal accounts. That did it. I got a credit card. A basic $500. Visa.

After I got my card, I would see other people whip out their Platinum credit cards and I would think – WOW! – they must be important to have a Platinum Credit Card.

Over the years, I seldom used my credit card. When I did, I paid it off right away. The Visa people loved me. Everytime I used my card they upped my credit limit. I went from Basic to Gold to PLATINUM. I whipped out my Platinum card last week, leaned over to Dan, and said “Do you think anybody thinks I am important?”

Anyway, with my Platinum card came points to collect for travel. When we decided to go to Costa Rica to visit Dan’s sister, we decided we should start using our credit cards to accumulate these points, so we started to use them for everything. We don’t buy that much but eventually we had the points to fly to Costa Rica – just as the pandemic shut down the airlines and Dan’s sister moved back to Canada. No need to travel to Costa Rica now. But, we are still in the habit of using our credit cards. Until now!

Now we cannot use our credit cards because they are blocked and I cannot get through to that one person on the planet who can actually fix this.

So, questions of the day… Is MasterCard just as bad? Has anyone ever had an issue with any credit card and come to a painless resolution?

That’s it for today. I obviously have to go back to the bank and get ugly. 👿

Take care and have a great day! 💞🌞