I wrote a blog last night that I was going to post this morning. After this morning, I decided to cycle around to a different ‘piece of my mind’ that needs sharing.
I am waiting for surgery for a hernia(s). My surgeon wants to get this done ASAP but his office arranged for me to have a catscan because the ultrasound I had in May was inconclusive about some problem areas. I have my catscan booked for next week but I needed to get a routine blood test done before I could have the catscan – or the surgery.
My surgeon’s office sent a requisition over to our local lab for the blood test. All I had to do was go to have it done. Which I did, this morning.
I have no idea how the seriously ill or aged survive ‘health’ care. It is not a place or process for wimps. None of it!
My first step was to make an appointment for my test at the lab. Good freaking luck with that. Dan and I used to have an account with our lab to book appointments. After their system was hacked a couple of years ago we were locked out. There is no option for a reset unless one calls to speak to a real person. Hahahaha… After spending an hour on hold at 1-800-welcome to hell, I figure no such person exists. I decide to call the local clinic to make sure that they had received my requisition before heading down to stand in the walk-in line. The local clinic phone number is a recording advising you to call 1-800-welcome to hell.
So, I head down to the local clinic. I get into line (outside the clinic) behind maybe five people. A lab assistant came and asks the routine Covid questions. I ask if she could check to see if they have my requisition. That was a hard no. It would be in contravention of our healthcare ‘privacy act’. PHFTT!
So I stand in line – for an hour. While the line grows much longer behind me – growing past the lab and wrapping around Giant Tiger. Oddly enough, I am like the pick of the litter in this line. There are at least two women old enough to be my grandmother, one elderly man who was there to pick up a sample container for his wife, several people who are obviously seriously ill, one woman who is suffering from a possible miscarriage, and one very pregnant woman who is probably still in line and no longer pregnant. In the shade of the strip mall it is miserably cold and we are obviously in the company of a colony of wasps. I myself am not that uncomfortable, but I am seriously concerned that some of us are not going to make it through this sh*t show.
After hearing the lab assistant tell several people, that things are abnormally backed up because this is the first day after a long weekend, I watch as a number of lab techs drift in – hours after the lab was scheduled to open. 😒 Finally, I am at the front of the line and I am called in. I feel horrid taking my turn when there are so many who obviously need the relief of getting this over and done with more than I did. But, I need this blood test and will obviously throw the entire system into a tizzy if I let anyone step in front of me, so in I go. To stand in line inside. 🤦
I get to the counter and find that they have never received, or quite possibly have lost, my requisition. I am advised that I should call my doctor’s office and get it sent over. I ask if I should sit down in the office to make the call. I assume the receptionist says yes. Her head sort of nods. If she is speaking English, I did not recognize it as such. I sit down under the ‘No Cell Phones Allowed’ sign and pull out my cell phone, while the receptionist guns me down with dirty looks. What?? I am pretty sure she didn’t expect me to use their 🤣🤣🤣 phone.
I call my surgeon’s office and the requisition is sent over immediately. I hear the fax. I sit and wait while half a dozen other people are directed off to the various lab booths as they open up. The receptionist shoots me dirty looks until I step up to the counter and ask if they have my requisition. She asks for my health card. I hand it over. She hands it back and has me write my name on a paper so she can check the requisitions they have on hand. My name is on the health card she was just holding. The clerk next to her advises that he has my requisition.
Within a couple of minutes, I am directed to booth number one. It takes 30 seconds for the lab tech to verify my identity, draw my blood, and put a bandaid on my arm.
I am out of there! I stop at Petrocan to grab a coffee and a lottery ticket (because this is obviously my lucky day).
I am now home and one step closer to surgery.
I cannot imagine how our health system can possibly make things more difficult and uncomfortable for those who need their services. This is not a third world country. This is Canada. Surely to God we can afford to do a more humane job of taking care of the sick and elderly amongst us. It just boggles my mind every time I experience our health system.
That’s my ‘piece of mind’ for the day. 😁
Take care! Have a nice rest of the day and see you tomorrow.💞